Siava jewellery pieces come with a 3-month manufacturing warranty. Our warranty is only valid if the jewellery is proven to be defective due to the manufacturing process such as faulty clasps & links.
In the rare case that a breakage occurs due to a manufacturing fault within the first 3 months of purchase, Siava will happily repair the item and return it free of charge.
This warranty does not cover personal wear and tear, discolouration, gradual degradation, damage, and breakage due to wear and tear or improper use or storage of your jewellery. View full Care Guide here. Replacement or repair is at the sole discretion of Siava Jewellery. Charges may apply for the repair of pieces deemed outside of the warranty period. When an item is repaired under the original contract warranty term, only the remaining term of the original contractual warranty will continue to apply.
Proof of purchase is required in order to claim warranty, so please provide within your email to email@example.com to arrange an assessment.